Pick platforms that put your privacy first and give you full control over how your personal information is handled. You can change your communication preferences at any time in your account, so you always know what is being shared and why. Authentication uses advanced encryption to keep sensitive information safe from unauthorised access during registration, payments, and withdrawal of $. We use industry-approved protocols that meet Canada's requirements to store all user-generated records, including balances in $. User dashboards show data retention timelines, which give users a full picture of how long data will be stored. Customers can ask for access to, editing of, or removal of personal information through customer support, which makes sure that local rules are followed. Customised notifications let users know when terms and conditions change, keeping all account holders in the loop. For quick, correct answers to your questions or privacy concerns, please contact our support staff. Norwegian users stay in charge while having smooth experiences.
How To Collect And Keep User Data
Different Kinds Of Information Gathered
To establish and maintain customer accounts, the platform requires specific pieces of information.
- During registration, you will be asked to provide your name, date of birth, address, email contact, chosen username, and payment details when depositing or withdrawing $.
- Every transaction, login session, and IP address used is logged for security and integrity assurance.
- Device identifiers, usage patterns, location data, and communications with support are saved to improve service quality and meet regulatory requirements.
- Additional documents may be required to confirm identity, such as a passport, national ID, or proof of address.
Methods Of Data Storage
- All personal records are retained on encrypted databases within secure servers hosted in Canada or other compliant jurisdictions.
- Access controls strictly limit which authorized personnel can view or process sensitive information.
- Backup protocols operate automatically to prevent data loss and maintain service continuity.
- Stored data is retained only as long as necessary to comply with legal obligations and internal retention schedules.
- Most records are archived or deleted after the legal retention periods are over, unless ongoing investigations need them to stay open.
Data Category Collected At Length Of Time Details
| Data Category |
Collected At |
Length of Time |
Details |
| Details for registering an account |
Register |
For up to five years after closing |
User verification, help, and following the rules |
| Deposit or withdrawal of payment information |
|
As long as 7 years |
Processing transactions in $ and checking for fraud |
| Verification Documents |
Upon KYC request |
As required by law |
Checking identities and following the rules |
| Logs of usage and activity |
Every 12 months, there is a session. |
|
Security, troubleshooting, user experience improvement |
To manage your details or exercise your rights regarding stored information, contact support using the provided channels on the platform. To lower your risk, always use strong, unique passwords and keep your account information safe.
Ways To Protect Sensitive Financial Information
- Always use strong, unique passwords for your account, and turn on two-factor authentication to make sure that no one else can get in.
- All payments, whether you deposit or withdraw $, are processed through secure channels that are encrypted with SSL.
- Third-party payment providers comply with PCI DSS (Payment Card Industry Data Security Standard) protocols, ensuring card and banking details remain inaccessible to unauthorized parties.
- Account access is monitored for unusual activity, such as multiple failed login attempts or sudden changes in withdrawal patterns.
- When identity or payment details are updated, email confirmation is required to prevent unauthorized changes.
- All sensitive data, including payment and banking information, is tokenized or hashed before storage, rendering it unreadable even if accessed.
- Internal access to financial details is strictly limited to a small number of authorized personnel who are trained in data handling protocols specific to Canadian players’ financial privacy expectations.
- Regular independent security audits are conducted to verify that all safeguards meet Canada’s regulatory requirements and current industry standards.
Data Retention And Disposal
Financial data is retained only for as long as needed to comply with legal and regulatory obligations. Once no longer required, records containing payment or bank details are safely destroyed using cryptographic erasure. Customers can ask for information about data that is stored and start the process of deleting it if Canada law allows it through their account support portal.
User Consent And Control Over Personal Data At Slingo
- Opt into data usage: by adjusting preferences in your account dashboard.
- To withdraw consent: select "Manage Data Permissions" and disable data categories individually, including marketing communications and usage analytics.
- Preferences take effect immediately, ensuring you decide which details are collected and for what purpose.
Accessing, Correcting, And Deleting Information
- Request a summary of stored personal information through the “My Data” section.
- Make corrections directly or submit a support ticket for updates.
- To erase your profile’s records, use the permanent “Delete Account” option; this removes all non-essential data in accordance with Canada retention laws, with confirmation provided within 10 business days.
Granular Payout And Marketing Preferences
- Choose your preferred payment channels for deposits and withdrawals in $, and specify if transaction details may be saved or anonymized.
- Modify consent for targeted promotions by toggling communication methods–email, SMS, or push notifications–at any time, without affecting essential service-related messaging.
Understanding Third-party Sharing And Data Disclosure Practices
Check which third-party entities receive access to your records by reviewing the complete list published within your user account settings. Information such as transaction identifiers, payment provider tokens, or technical metadata (e.g., device type, browser version, geolocation data) may be transmitted to partner service providers strictly for payment processing, customer support, analytics, anti-fraud verification, and regulatory compliance. All third-party recipients must comply with Canada data protection regulations and demonstrate robust security protocols through contractual agreements.
Data Categories Accessible By External Partners
- Payment processing: Required to authorize, deposit to $, or withdraw $ using verified financial intermediaries.
- Identity verification: Used by KYC providers for real-time validation based on official documents or biometric data.
- Communication tools: E-mail or SMS platforms may handle contact details purely to send transaction notifications or support responses.
- Analytics and performance tracking: Aggregated activity data transmitted to analyze usage patterns while removing direct identifiers wherever possible.
Minimizing Exposure And Exercising Control
- Limit sharing by opting out of optional integrations through your settings panel.
- Consent is required before transmitting marketing details or behavioral profiles to advertisers or survey providers.
- Customers can request a summary report naming every company that processed or received personal information during the past 12 months.
- Redress mechanisms are in place if disclosures occur outside of these specified purposes or without a lawful basis.
- Contact support to withdraw consent for any category of external data transfer without impacting your account’s core functionality.
How Long Data Is Kept And How To Delete An Account
You can ask for your account to be deleted by going to the customer support section of your user profile. If you ask us to delete your account, we will do so within 30 days, unless the law says we have to keep it longer. Transaction history, such as deposits to and withdrawals from your $ balance, will be kept for Canada compliance reasons for 5 to 10 years. This is to help with financial reporting, fraud prevention, and anti-money laundering protocols. After the required retention period ends, records are permanently deleted.
How To Delete Your Account
- Make sure that all pending $ withdrawals are processed manually through support before you send in a closure request.
- To approve the request, you must show the necessary identification as required by local laws.
- Once the process is complete, you will no longer be able to access your profile, balance, transaction logs, or any other privileges that come with them.
- For users from Canadian who want their information deleted right away, please attach any necessary documents if you need it done quickly.
- Reach out to support for the full list of accepted identification forms in Canada. Contact details and further assistance options are located in your account dashboard.
Steps To Take If You Suspect A Privacy Breach At Slingo Casino
- Immediately change your account password using a strong combination of at least twelve characters and unique symbols.
- If two-factor authentication is enabled, review all trusted devices and revoke access to any device you do not recognize.
- To get in touch with customer service, go to the official help centre and choose the category that deals with security issues.
- To speed up internal investigations, clearly describe any unauthorised activities you see, like transactions that don't make sense, login locations, or withdrawals in $.
- Look through your recent account activity log for sessions or IP addresses that you don't recognise.
- Log out from all current devices remotely through the account security dashboard.
- Report suspicious messages or phishing attempts by forwarding emails or screenshots to the designated security team.
- Avoid sharing sensitive information through unofficial channels or social media.
- If your payment data might be at risk, consult with your financial institution about freezing or monitoring your payment methods linked to the user profile. Request the institution to watch for unusual transactions in your $ balance.
- Document every action taken, including time and date, for future reference.
- If you believe that your personal data may have been compromised, you have the right to request details on the breach and scope according to Canada's data protection regulations.
- Monitor your account and communication channels for follow-up requests from support.
- Cooperate fully during any verification or investigation process to help restore the integrity of your account and ensure ongoing protection.
